Waitstaff Confess How They Absolutely Ruined A Special Moment In A Customer's Life.

Waitstaff Confess How They Absolutely Ruined A Special Moment In A Customer's Life.


Waiters, waitresses, and bartenders of Reddit who were involved in some big moments in some people's lives were asked: "How did you mess it up for them?" These are some of the best answers.

I promptly say my hellos and say something alone the lines of, "Hey you have a son right!? How old is he now?" Turns out their son passed when he was 5 due to cancer.. Wife of course is tearing up and excuses herself. Never felt like such a piece of [crap].


2/24 I accidentally split a small amount of white wine on a woman's coat while clearing the floor. She instantly gets this look of vehement anger and disgust on her face but before she can say anything her husband butts in. "Oh thank god! That coat is hideous."

They were both drunk and really pissed off with each other. I apologised and tried to escape. The wife kept following me around trying to yell at me but the husband just kept stopping her mid-sentence, commenting on her horrible clothes and how he wished I would spill stuff on all her belongings.

They eventually started yelling and screaming at each other and were escorted out by security.


3/24 Family of about 15 people are out for this man's 40th birthday party. His wife is a vegetarian, has been for 23 years. She tells the waiter, who's only been a server for like a month. She orders a vegetarian hamburger with blacken seasoning (which is like cajun seasoning, but makes the burger look black).

Cool, this mf hits the button for a turkey burger, doesn't check when he grabs the tray, and gives it to her. So it's covered in this spicy seasoning that doesn't really let the color of the patty sow, and she eats most of the burger before she realizes it's not vegetarian.

She lost her [mind]. The party of 15 people all walk out without paying (manager said he'd comp their meals), but they just dipped. She sent multiple emails to corporate, she was vomiting all night. Didn't eat for like four days after. Like 1000 word emails that are straight rage.

Ok, so if this happened to me, I'd never go back to that restaurant. But she couldn't resist all that free [stuff] the corporate managers were going to give her to stop bashing the restaurant. They fired the [bad] waiter, gave her hella freebies, and she comes back.

First time back, just a nice dinner with her husband, she orders a vegetarian burger, tells the waitress she's been a vegetarian for 23 years, pls make sure it's vegetarian.

Veggie burger comes out with bacon on it. Bruh.


4/24 Valentine's Day, 1993. I'll never forget the shame. I was waiting tables in college and our restaurant had replaced all the big tables in the dining room with bistro style 2 tops. Real close together. For couples. It was 9:00 and we were packed. I grabbed a plate off one table, trying to be quick but discreet. When I brought my arm straight back with the plate, I moved too far. There was another one of those 2 tops inches from my back. My right elbow caught a 60 year old lady right at the base of her skull. HARD. Knocked her smooth out. Face-planted into her dinner.

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