21 Brutally Honest Confessions From Call Center Employees. Can You Please Hold?

Nobody like to have to call into a call center and wait on hold, deal with the unending bureaucracy, and be passed from person to person without actually getting any help. But the fact remains that the people on the other end of the call are just human beings trying to do their best.

Here are 21 confessions from people who work at call centers.

Many thanks to Whisper for collecting these stories. Check them out for more!



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Those of us who live in New York live this truth on a daily basis.

Sometimes, you just meet a person who isn't quite all there. It's hard to tell at first, but then you talk with them for a little while and it just becomes abundantly clear if they're two eggs short of an omelette.

The stories of how you find out are so interesting. But yet, they teach us to look for clues when we interact with others.

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