21 Drive-Thru Employees Share Their Weirdest Customer Experience.
Drive-thru workers of Reddit were asked: "What's the weirdest encounter you've had while working the window?" These are some of the best answers.
1/21 A bunch of stoners came through the drive through and only managed to order exactly $4.20 worth of food, paid with a $20, and left without their change.
Every aspect of the interaction blew my mind.
2/21 I work at Tim Hortons. One night, guy pulls up to the window. As I take his money, I think I saw his dick in his hand but I wasn't completely sure since it was dark. I already took his $20 bill and I owe him his change so this time when I open the window I look down at his lap, sure enough he is masturbating. Except his penis wasn't even erect, he was just jerking this small floppy penis. I froze for a few seconds, then gave him his change and said have a good night and shut the window.
3/21 Was working at McDonald's presenting a few weeks ago and this lady comes to pick up her milkshake and she says to me "You're doing a great job keep it up!" And proceeds to hand me a small fluffy toy snake. I closed the window and started laughing so hard.
4/21 Once, someone drove a truck to the window with a bed in the back. Another person got out, put the bed next to the window, and ordered their food, sitting on the bed to wait. The driver left. After receiving her food the bed woman carried the bed to a parking space, got in, and ate.
5/21 I worked in McDonalds before going to university to help pay for things, as my foster parents didn't really have the means to help me much.
Anyway, there was this one man who came through the drivethru, late 30s, clearly a farmer from his vehicle and dog in the back. He was always nice enough, pretty quiet and I remember a couple of times that he tried to make nice small talk. When I worked either side of New Years, he asked me how things were and said I should be out having fun my age, asked if my christmas was good and all that. I remember thinking he always seemed real lonely or was sad when he drove through, and tried to carry conversation with me. I felt bad having to be quick with him and dart off, because he just seemed like he wanted someone to talk to.
Long story short, he drove through one day and asked if my last name was what he thought it was. After a sideways glance from my manager, I said it was. He looked real sad and took his hat off, said that he reckoned he was my dad. My bio-mother didn't know who my dad was (she slept around as a teen, then got pregnant with me), so it was possible. My manager let me go on break.
So over my dinner he explains that he slept with my mother around the time that she got pregnant, he was only 16. He was really apologetic/kind of seemed ashamed, and said he said he was real sorry he didn't seek me out, make sure I wasn't his, that sort of thing. He was from a town about an hours drive away, so that was a part of it. And noone ever showed up to tell him he was a dad or anything. I told him I was happy with my life, gave him my number and told him to give me a bell sometime.
And yeah, that's how I met my dad. My bio-dad, I should say. After a few years when I heard from my bio-mother again, she said that yeah, he was who she thought the father was. The other two guys she was sleeping with were Black, and I ain't. We went out for coffee 3 or 4 times, but we didn't have much to talk about. He and I never really maintained contact, the last time we spoke he told me he'd been diagnosed with MS. He had a couple of sons but I was his only daughter and he said that he was grateful we had met. He's still got my number somewhere.
6/21 I worked at McDonalds when I was 16. We had a guy that would drive through the drive thru completely naked.
7/21 Worked at a Starbucks through high school and part of university. We were supposed to chat up the patrons in the drive thru to make their wait a little more bearable.
Anyway, couple comes through, and they ask me "If you were a dildo, what colour would you be?" Green, duh.
8/21 I once worked at a Dunkin Donuts for a few months, until I realized I hated that sh*tty job. Once we had a lovely woman pull up at the drive through twenty minutes before open. Naturally my co-worker and I ignored her while we hurried to setup because without the headset on, we had no idea she was even there. And there was no way I was putting that thing on a minute earlier that I had to.
Eventually she pulled up to the window with a pissed, evil-looking face. We gestured, "sorry" and that we weren't open yet. Apparently she took it personally and started banging on the glass. When we opened the window to explain that we couldn't serve her yet, she began cursing and [got out] of the car, and hung thru the window spewing off insults. We just stared in awe. I think we told her the cops were coming or something and she left.
9/21 I was working the drive thru at Starbucks and I got these trashy people (I could tell they were trashy because of how much extra Carmel Drizzle they wanted on their Vanilla Beans) and when the car pulls up the girl (in the passenger seat) is giving the guy (the driver) a hand job. His dick was just out in the open. They gave zero f*cks. They were so casual about it like it was totally normal. To this day I don't think I fully understand what happened that night. Thinking back I wish I said, when repeating their order back, "Two venti Vanilla Beans with extra Caramel Jizzle?"
10/21 Working at McDonalds my sophomore year of high school, some lady went through the drive through at about 1 AM. Someone accidentally gave her a large diet coke instead of a large coke or something, so she threw the drink back through the window.
The drink landed quite heavily in the fry oil and splashed all over one of our co-workers. The girl drove away pretty fast, but the manager got her license plate number off the cameras. She was sued pretty badly.
11/21 When I was in high school I worked at a burger joint. At first they'd always put me on the fryer, and that f*cking sucked. The guy who supervised me was Joe. Joe was pretty much a dick, and was always yelling at me for some sh*t. Way above and beyond new guy sh*t.... Anyways
One day they take me off that son of a b*tch fryer, and put me on the window. Start my shift, and sh*t is going good. Then, near the end of the night this one ole boy rolls back around the drive through. I open the window, and he looks me dead in the eye, and says "My tots aren't f*cking done you stupid piece of sh*t" AND THROWS THE BAG AT ME. Guess who's on the fryer? THAT PIECE OF SH*T JOE. So, we cooked the guy some more tots and Joe somehow blamed that sh*t on me. I worked there like 5 months. Did not have much fun. Good shakes though.
12/21 I was working the drive through teller window at the bank one day. Then a guy pulls up with a fully clothed blow up doll in the passenger seat. "She" was all buckled up and everything. I looked at "her", and then at him, and he creepily said "It's so I can use the carpool lanes."
13/21 I've had multiple people drive through it in reverse. Kind of impressive honestly.
14/21 I was working at a Tim Hortons in Newfoundland when I was 15. A guy comes up to the speaker box, orders his coffee, and then I heard a weird noise that sounded like an elephant. He approaches the window, lo and behold there is a baby elephant in the back of his pickup. At the drive through. On an island in Canada. I was so confused, but just couldn't bring up the elephant in the room- or pickup bed I guess.
15/21 Had a man and woman come thru and order. They get to the window and he falls asleep in the 60 seconds he is sitting there. The lady wakes him up and he pays. Then before we could hand his food out to him we noticed his truck started to roll. I get to the window in time to see the truck scraping the building. He got onto the highway woke up and floored it. He came back 30 minutes later and ordered something completely different. He didn't know that he had been by KFC already. Manager called cops and we kept him in the drive thru until they got there.
16/21 I worked at McDonalds for almost two years. The strangest incident would have to be the kid who attempted to pay me in Pokemon cards by explaining how much each was worth on eBay. When I explained to him that his cards could not be used as currency he became upset, accused me of being a "dirty Yu-Gi-oh fan" and drove off, leaving me confused with both his cards and his food.
17/21 I worked at McDonald's for two years, and the strangest thing that happened was when a bunch of teenage boys came through the drive thru in a minivan and ordered an ice cream cone. When they pulled up to my window (it was night so we were down to one window taking money and handing out food) a guy that was laying on the top of the minivan grabbed the cone by the ice cream and they drove off. They proceeded to come back through the drive thru and ask if one of them had left a wallet inside.
18/21 A couple years ago, I worked at a drive thru and this guy came around to pay. When he got there, he asked "Hey, did I say I wanted extra pickles on that? Because I want extra pickles on that." I informed him that his burger was already made and ready to go, but offered to have a new one fixed up with a satisfactory amount of pickles. The man paused, then had a look of realization. He looked up and said "Don't worry about it! Now that I think about it, I think I might have some extra ones right here." This valued customer then proceeded to open up his glove compartment and pull out a giant jar of sliced pickles. It was weird.
19/21 I was once working drive - thru orders and this lady came up [to] the speaker, I greeted her and then told her to order whenever she was ready. She said that she wasn't going to order anything and that she just needed someone to talk to. The customer is always right so I talked with her about how my day was going and then she told me she has herpes.
I was dumbstruck, this lady probably just found out she had herpes and the only one she could talk to was the drive - thru guy? I was floored and talked to her for a few minutes and then she said that she had better go unlike the herpes she had. Never saw her face or even her car. I kinda wish I had her come to my window.
20/21 I have a... favorite... from Long John Silver's. The first one was when someone came to the drive-thru, clearly high, and asked for a Big Mac. I told him this is Long John Silver's and we don't serve burgers at all. I could hear him and his friend discuss for a second, then he said, "Oh, sorry, I guess make it a Whopper, then." Goddamn it. It took him some convincing to get him to understand, and in the end he left without getting anything.
21/21 6am working the Starbucks drive thru a few 4/20s ago. 2 guys in their early 20s came by and got frappucinos. When they pulled up to the window to pay, I saw the passenger literally eating coleslaw out of a BUCKET.
Minimum wage is often paid by some of the most physically and emotionally intensive work—service industry jobs. Having to work in a hot kitchen all day or deal with irate customers while being paid less than you need to survive is not exactly the best situation to be in.