17 Formerly Homeless People Share The Most Unexpected Part Of Living On The Streets. This Is Eye-Opening.
Thanks to the awesome folks on Whisper who shared their stories. Though brief, these are important to read. So many people around you are just one paycheck away.
Psst... don't forget to share!
It's hard working in customer service, especially with irate customers. You need to be able to empathize and understand where your customers are coming from, show sympathy, and be willing to help them with their problem. However, if they come at you ranting and raving about an issue which clearly has nothing to do with you, well, then you're free to rant about them on the internet.