24 People Were Asked: 'What's The Dumbest Customer Complaint You've Ever Received?'
People on Reddit were asked: "What is the dumbest customer complaint you've ever heard?" These are some of the best answers.
1/24 We ran out of medium sized fountain drink cups at the place I work at, so we were giving out large ones instead for the price of a medium. A lady flipped out and demanded that she get the drink for free since it wasn't the size that she wanted.
2/24 I had a woman yell at me, questioning why I had kicked her daughter out of the hot tub. I had to then explain to her, I had caught her daughter having sex with her bf. She just wont have any of it, "MY DAUGHTER IS A GOOD CHRISTIAN GIRL" at this point the whole building is watching her and my manager comes over and offers to let her watch the security footage of her daughter. Well she wouldn't have any of that and just stormed off.
3/24 Used to work at Starbucks. A lady ordered a mocha and I forgot to add the mocha syrup. Dumb mistake so I fixed it of course. She put it back on the bar a couple minutes later and said "It doesn't taste right, I want a new one." Okaaay I thought, don't know what else I can do, but sure ill make a new one. I get started on it and she goes to the restroom. She gets back from the restroom before I'm done making it but sees her old drink on the bar that I hadn't taken back yet and thinks its her new one. She looks at and says "ah, it looks better already!", takes a big drink and says "Now see, that's perfect" then leaves before I can tell her I didn't do a damned thing.
4/24 I worked at an Italian restaurant and received a complaint that we didn't have a burger and fries option on the menu.
5/24 I used to work at Tim Hortons throughout university. We had a guy come in once very angry because we fucked up his coffee when he came through the drive-thru. Instead of sweetener, we added sugar. This wouldn't have been a huge issue to fix and generally people are level-headed and realize that mistakes do happen. However, he was throwing a hissy fit claiming he'd a diabetic and that spoonful of sugar would have surely killed him had he ingested more than one gulp of the coffee.
Because he was freaking out like a rabid dog, my manager stepped in and offered him any other item on the menu for free (because he wouldn't accept just a redo of the coffee.) Buddy decides he wants a dozen donuts. No problem. I pack up the dozen, hand it to him. He then proceeds to eat not one, not two... but THREE lard-sugar-fat glazed donuts in front of my eyeballs even though he just claimed he was severely diabetic. SMH.
6/24 Jimmy John's worker here. One time a woman complained that we made her sandwich "much too fast" and refused to eat it.
7/24 Was managing a restaurant years ago, and a woman came in bitching that her 3 prime rib dinners she got take out last night, with baked potatoes, etc was disgusting, and made her whole family sick.
Hostess called me over, I verified what she said. Then had to inform her that we have never sold prime rib, or baked potatoes, and I was calling the police. Never seen someone run that fast in my life.
8/24 Work at gamestop, "I'm a huge gamer, I probably know more about any of these games than you; but I'd like to complain that you don't have any copies of Mario for the Xbox. Why can't you do your job and put the copies out here for us."
9/24 Working at a hardware store, overhear my manager and a little old ladies conversation an aisle over.
Manager: "Can I help you ma'am?"
Lady: "I hope so, you're all out of my size of air filter!"
Manager:" Which size was that ma'am?"
Manager: "Let me see here."
Manager looks around the shelf. "Here you go." Hands the Lady a 20"x10" air filter.
Lady: "I said I need 10"x20"!"
Manager keeps quiet, takes back air filter, holds it out in front of him, rotates it 90 degrees, and hands it back to her with a shit eating grin. Lady leaves in silence, with the 20"x10".
10/24 I once had a shareholder complain that they only got their quarterly statement every three months.
11/24 We had a sale on organic cabbage for 85 cent a pound, and a week later a woman came in claiming we had our cabbage on sale for 25 cents a pound but she had been charged 85 cents a pound. I told her it had been on sale for 85 cents a pound but I would call the produce department to find out for sure, and sure enough, it had been on sale for 85 cents a pound, and now it was about $1.79 a pound.
She wouldn't have it. She threw the biggest bitch fest ever! "Even if I'm wrong, you should give me a dollar back! The customer is always right!" And I'm just like, what? My assistant manager overhears her yelling (since the entire store could hear her yelling) and decides to appease her by giving her a dollar and a $10 gift card for her troubles. The assistant manager later tells me that no one should have a bad day over a dollar. You know, unless you're employed by the store.
Awarding bad behavior is ridiculous. I wish everyone would unite and not give in to the ridiculous demands given by terrible customers.
12/24 A guy accused me of harassing him because I kicked him out of the store after the third time he stole from us. He then called the cops...
13/24 I used to work at a lube oil change franchise, and we had some incredibly stupid people pull in. My favorite was The Chick With the Volvo. So, it was a slow day. We didn't have anything going on, and this woman pulls up in a fairly nice Volvo. She pulls up to a bay, we ask her what she wants, and she says an oil change. We get her info, take down the mileage (50,467, I will never forget that number), and pull her car into the bay while my manager talks up the extra services. She gets over the pit, I pop the hood and open the oil cap. Black, billowing smoke comes out.
I call down to my pit guy, ask him to pop the oil pan. He starts coughing. Black, billowing smoke comes up from the pit. I get my boss, and tell him we've got a problem. He comes out, sees the smoke, and says, "Don't touch a FUCKING THING." He walks back into the office, and I follow out of curiosity. He looks at the customer and says, "Ma'am, there seems to be a very serious issue with your car. You might want to get hold of whoever did your last oil change and get their info for a warranty claim. Who did your last oil change?"
This lady looks him square in the eye and says, "Nobody. This is my first scheduled oil change." We both stare at her in shock. She'd gone over FIFTY THOUSAND miles without an oil change. My boss stares at her some more while slowly trying to explain that cars are supposed to be serviced every 3k-5k miles. This lady starts screaming at him; who the hell does he think he is, he's not a mechanic (he's ASE certified powertrain and electrical), he ruined the car, it even says so in the owner's manual that it's every 50k!
Well now. So, we ask her to get the manual. She does, looking all smug, like, 'Now I've got these assholes,' written all over her face. She whips it open, looks for the maintenance schedule, and finds the part we're all waiting for. She's not letting us look at it yet, and we can tell reality hit her, because her face falls a bit. Then, she has the nerve to tell us that we're wrong anyway.
My boss looks at her and says, "Lady, here's what I'm gonna do. I'm gonna pop the cap back on, and leave the FACTORY FILTER on your car. We're going to top off your washer fluid, and we're not going to charge you anything. Then, you can go down to the Volvo dealership and tell them what you did to their $55k paperweight, have a nice day, get out of my shop."
The kicker is, we got a call from the dealership a couple of days later, and the service writer is laughing his ass off. Says this really bitchy lady came in and complained that our shop had ruined her car. They took one look at it, figured out what happened, and said they were going to have to charge her for a crate engine. SHE BITCHED TO THE SERVICE MANAGER that they weren't going to cover it under warranty!
14/24 A woman bought a white shirt. She then spilled red soda onto the shirt. To fix the stain she used a tide-to-go pen. She rubbed so hard it tore a hole in the fabric. Her husband tried to return it after they stained and tore the garment claiming that it must have been a manufacturing problem. No. Sir. That's not how it works.
15/24 I work at a bank inside of a grocery store. The customer was very upset that they couldn't buy their toilet paper and Doritos at the teller window.
16/24 I used to work at Mikasa (back when they had actual stores). I'm ringing up a customer, she uses her 20% off any one full price item coupon that they mailed out when you're on the mailing list (the coupon value is important here).
Next woman comes up with a $2 thing from clearance and demands that I give her a coupon to use. I try to diffuse with 'if you sign up for the mailing list you'll get them pretty regularly' NO she wants THAT coupon and she wants it NOW for this item. I try to explain that I cannot rescan that coupon (or pull it out of the drawer) AND she can't use it on her purchase anyway since it's for a regular price item, not clearance.
She loses it, starts yelling at me that she's going to get my ass fired, she'll have everyone in the store out of a job, she's going to have the whole operation shut down (over 40 fucking cents, just let that be known, this is happening because I'm denying her a whopping 40 cents off her 2 DOLLAR item). I try to explain that I can't give her the coupon, I can't I don't have the power to, I'm just a cashier (though I was seriously tempted to just pay for the fucking thing myself if it would make her leave). She is still fucking losing it, her friend is pretending she doesn't know her. My manager comes over and gives the lady the senior discount of 10% knocking a whopping 20 cents off her massive purchase, she smiles smugly at me and goes "SEE I always win" Okay lady get down with your bad self, you just accosted a minimum wage employee over 20 cents and look like a crazy ass to everyone in a crowded store...yep you're the winner here.
17/24 During [the] NHL lockout, a customer was receiving no NHL scores (because there were no games) and demanded that we "unlock" the NHL.
18/24 I once managed the front desk of a recreational center, and this one parent yelled at me for a class starting without their kid. They were 15 minutes late. I hate parents...
19/24 The opening of Tropic Thunder had a bunch of fake commercials. Keep this in mind.
One lady came out of the movie, furious, wanting to talk to a manager. Not knowing the problem, and not wishing to get yelled at, we quickly called one over and hid off in a corner where we could hear the conversation (like responsible employees). Somewhere along the line we hear something about an offensive commercial for a product that YOU sell in your concession stand..." "..black girls half naked shoving their booties in my face.." "..pussy dripping to the floor.." The manager was a little confused, and asked her the name of the product. "Bust-a-nut Bar! I can't believe you'd sponsor such filth to be sold." We all burst out laughing.
20/24 I work at a library. Patron comes in and knocks books off their shelves. Turn to me and says "PICK THEM UP! I PAY YOUR SALARY!"
21/24 When I was in high school I worked at a video rental place. I actually really liked working there; my coworkers were fun and I got free movie rentals. One day, a woman came in fuming over a dvd she had rented. It was porn. I got really worried at first, because we had a problem with teenagers putting the adult rentals behind movies in the kid's section.
She told me she was really offended by what she rented. I said, "I'm so sorry, what did you intend to rent?" Thinking maybe she wanted the Brave Little Toaster and ended up with Horny Backdoor College Sluts 18 and her six year old had been traumatized. Nope. It turns out that she had rented something with white men and black women. She had actually wanted black men and white women. I was going to ignore her weird racial (possibly racist) fetish and just let her exchange the movie when I figured out that it was a week overdue.
I told her I would waive the late fee but she would have to pay to rent another movie. She started freaking out about how disgusting the porn she rented was. Luckily there wasn't anyone else in the store at the time because she totally dropped the N word when referring to the women in the film. Finally I just told her she could call and speak to the owner later and suggested she try the internet for her future pornography needs.
22/24 Worked in a sandwich/wing place several years ago. Had a woman order hot wings for delivery. After they were delivered, she called raging that "those hot wings made her baby cry!" The manager politely offered to send her mild instead...
23/24 I work in a burger joint. One particular evening I had a table of college kids. Pretty standard for a Friday night. Anyways, I take their order. Very simple. Single no tomato, double with cheese add pickle, large fry, few shakes. Lastly a blonde girl orders one of our specialty burgers, the 'portobello and swiss'. A while later I get the food dropped off and when I'm checking back on them the blonde, visibly upset, is demanding a different sandwich. I ask if there's something wrong and she tells me her burger has mushrooms on it.
24/24 I used to work security at a casino and a man and woman came up to me and told me there was a man following them. I asked if they knew him and they replied, "Yeah he's the loan shark we borrowed $2500 from 2 weeks ago". Needless to say they were escorted safely to their car then barred for a year.
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"It wasn't me!"
There's not much you can do when the righteous fist of the law comes down on you. Call it a mix-up, or call it a mistake, if someone's pegged you at the scene of a crime there's not much you can do but trust the justice system to prove you innocent. However, that's a gamble, and just because you've been given a "not guilty" doesn't mean the effects won't follow you for the rest of your life.
Reddit user, u/danbrownskin, wanted to hear about the times when it wasn't you, seriously, it was someone else, when they asked: