People Were Asked: 'What's The Dumbest Customer Complaint You've Ever Received?’
People were recently asked: "What's the Dumbest Customer Complaint You've Ever Received?"
Their answers were priceless. Contrary to popular belief, as some of these responses prove, the customer is NOT always right.
You can find the source at the end of the article.
When I was 18 I was working as a waiter in a fairly regular pub/restaurant. I served a table where the guy wanted his 8oz steak cooked well done. When I brought it to him he said he wanted it cooked further because he liked it slightly burnt (why you would want that I have no idea but fair enough). I bought it back to him and again he said he wanted it cooked a bit more. When I finally served it to him it was seemed burnt to a crisp. He then calls me over and complains because "the menu says 8oz, but this steak is clearly more than 4oz". I try to explain to him that cooking steak "well done" will cause it to decrease in size. He claims that this is absurd and that we should have started off with a bigger steak to accommodate for people like him who want their steak "well done".
TL:DR Customer wanted his steak burnt to a crisp and then complained that it had shrunk.
We ran out of medium sized fountain drink cups at the place I work at so we were giving out large ones instead for the price of a medium. A lady flipped out and demanded that she get the drink for free since it wasn't the size that she wanted.
I worked at an Italian restaurant and received a complaint that we didn't have a burger and fries option on the menu.
I work for the Texas Rangers in the parking lot at the Ballpark and my friend almost got run over by a lady. The woman goes to guest relations and complains because he called her stupid because she almost ran him over and demanded that he be fired for calling her stupid.
I work at a library. Patron comes in and knocks books off the shelves. Turns to me and says "PICK THEM UP! I PAY YOUR SALARY!"
A woman bought a white shirt. She then spilled red soda onto the shirt. To fix the stain, she used a tide-to-go pen. She rubbed so hard it tore a hole in the fabric. Her husband tried to return it after they stained and tore the garment claiming that it must have been a manufacturing problem. No. Sir. That's not how it works.
I work for a software company that has a few online services, though the program itself does not require an internet connection to be run.
The one we gets most often is:
"I think it's bullshit that I need an internet connection to access the online mapping program."
Jimmy John's worker here. One time a woman complained that we made her sandwich "much too fast" and refused to eat it.
A guy accused me of harassing him because I kicked him out of the store after the third time he stole from us. He then called the cops...
I used to work security at a casino and a man and woman came up to me and told me there was a man following them. I asked if they knew him and they replied, "Yeah he's the loan shark we borrowed $2500 from 2 weeks ago." Needless to say, they were escorted safely to their car [and] then barred for a year.
I once had a shareholder complain that they only got their quarterly statement every three months.
During last year's NHL lockout, a customer was receiving no NHL scores (because there were no games [happening]) and demanded that we "unlock" the NHL.
Overheard in a restaurant a couple times, "My (iced) drink is too cold."
A lady complained that the fax that she received from me was upside down and insisted that I resend it to her. All she had to do was flip it over... and then it's right side up.
I worked at a McDonalds about 8 or 9 years ago, I was one of the sandwich assemblers and I had a lady come back and complain that she got 1 too many chicken fingers in her chicken selects. I laughed because I thought she was joking. She said, "It's not funny."
I had a lady ask me for free food at the restaurant I worked [at] because another customer was rude to her. Why the hell would I give you free food for that? I don't have [any] control [over] that lady!
At a golf course, "The grass on the greens are just too green!" Also once had a member call in asking me to look for his golf ball that he had lost 4 hours prior in a flooded sand bunker.
I work at a seaside hotel property. A guest at check out complained the ocean waves kept her up as if there was something I could do about it.
Some guy spat in my face and told me to get the fuck out of the country because I stapled his receipt vertically instead of horizontally, as he had telepathically requested.
I worked at a bookstore and a woman complained that we put the religion section next to the paranormal section.
A lady brought her kid to the hospital to get a doctor to confirm that his new haircut was bad.
Had a client years ago who wanted a refund on their perm and haircut because I was "running around with my stomach sticking out". I was 8 months pregnant.
"What color Wifi can I buy?"
I work at a bank inside of a grocery store. The customer was very upset that they couldn't buy their toilet paper and Doritos at the teller window.
This woman calls really angry that we didn't call her to let her know we didn't receive her fax. I had to try and explain [to her] that there was no way we would know if she was attempting to send us a fax unless...we actually got the fax...
I once managed the front desk of a recreational centre and this one parent yelled at me for a class starting without their kid.
They were 15 minutes late.
When I worked at a movie theatre, a woman came up demanding a refund for her movie because the person next to her farted. Once.
But it was "really bad."
Of course, she had to finish the entire movie before voicing her complaint.
We are told that, if you're not confident, you should just "fake it til you make it."
This is great--in theory. In practice, sometimes "faking it" can have extremely real and terrible consequences, which these people found out the hardest of hard ways.