Some people seem to think that computers (and related devices) are some sort of esoteric devices which only the properly initiated can learn to use or fix. In reality, Google is tech support's best friend. An ability to follow written directions is often all that is necessary to fix most problems.
Blaming millennials for all of the world's ills is a popular pastime of late, but the reality is that we don't have that kind of power. If we did, we would have fixed all of the things people complain about by now.