Worst Customer Ever Thought She Could Be Horrible To This Manager, Until He Decided To Do THIS.
Rude people show up in all aspects of life, they are unavoidable at times. And we often only think about how we could have gotten back at them after the fact. This story is a case where that didn't happen, but instead a cashier got one up on their worst customer.
I'm a manager at a grocery store, so I get awesomely rude customers on a daily basis. Every Wednesday is senior discount day. You have to be 55-60 to qualify for the discount. Needless to say, Wednesdays are tense. Lots of seniors, and lots of other people who don't want to deal with the seniors. I don't generally mind the old folks. Most of them are pretty cool and have some interesting stories and cute jokes.
This Wednesday there was one particular customer who was being a huge pain in the a** from the moment she walked in. She was tall, blonde, high heels, very made up, and dressed to the nines. She was probably late 30s to early 40s. She came storming up to customer service, "There are NO parking spots. This is ridiculous. I'm going to request to corporate that you expand your parking lot, since you don't seem to have the initiative to request that yourself."
Off to a great start, lady.
She comes storming back up about 45 minutes later. "I am in a HUGE hurry, and every line has someone in it. I need to check out here." We had three lines open, and each one had ONE single customer. ONE. I say "No problem, but I'll get you at a checkout. You have too many items to get here." She has a HUGE hissy fit. "I don't have time for this. Let's GO."
At this point I was getting really annoyed...
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As I'm checking her out, it is constant complaining.
"You only have one brand of makeup? That is ridiculous. I only wear MAC, but I was going to settle for Revlon, but you don't even have that. Now I have to make a whole separate trip."
"Please don't put my bread on top of my eggs, the eggs could roll over and crush the bread."
"Please bag my avocados separately; I need to use those for a face mask tonight. They need to be perfect, I have a photo session for work tomorrow. I'm in a magazine."
She was unbelievable. Finally, at the end, I had had enough.
As she's about to pay, I say, "Don't forget today is senior discount day! You get 5% off!"
She just stared at me.
"What?" I smiled broadly. "Every Wednesday, senior citizens get 5% off their bill. I'll go ahead and take it off. You are 55-60, right?" She is staring at me, debit card in hand, cheeks getting red. I lose my smile slowly and say "Oh, you don't qualify? Sorry about that. Maybe next year! Thanks for your honesty."
I haven't seen her in the store since.
Continue to the NEXT PAGE to see how this McDonald's manager thought she could own her employees.
I worked at McDonald's for about a month. It was horrible. I wasn't given any training on register or what my actual duties would be on night shift. I was just thrown on with nothing more than a 30 minute video on McD's history and an ill fitting button up because they ordered the wrong size.
I get over it, borrowed a correct sized shirt from a friend who worked there, and went in on my first full night shift.
The store manager was horrible, and I learned this on that first shift. She had her little pet on shift who would tattle on other workers over petty sh*t. The friend I borrowed the shirt from was training me on all the stuff that I hadn't been taught. Mostly food prep and what to do if the register fucked up (which happened often).
During the impromptu training he asked me about school, if I had any other interviews, etc. It was our usual chit chat. I told him that a different company called me about an interview but I declined. The pet over heard the conversation and told the store manager when she came in that morning.
This b*tch cornered me in the back drive thru (the first drive thru window you come to as a customer), my back up against the window, and starts going off on me...
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"Why should I bother training you if you're just going to leave in a few weeks?" "Isn't this company good enough for you? Why would you even pick the phone up for another company?"
I really wanted to say, "B*tch, why do you think?" to that last question. Instead I kept my cool, went home and slept, and then woke up right before the other company's HR department left for the day and set up an interview. A week later I was offered a job making a dollar an hour more than McD's. I told other company I would like to give me current place a 2 week notice and they were fine with that. I even agreed to do a few 4 hour shift during the day as part of my training while still working nights for McD's.
Now, usually, if I were treated this poorly I would have just walked out, but during the week I worked there it was made very clear that the original agreement for my hours wasn't going to be honored unless I fought for it. I was supposed to be strictly night shift because I had class in the afternoons at a local college.
I kept getting scheduled for 2-4 hour afternoon shifts on days that I had just gotten done working a night shift. That gave me just barely the legal 8 hours between shifts my state mandates. I don't know about you, but I like getting 7 hours of sleep and you know actually having time to go to classes I'm paying for and eat. I fought it each time they scheduled this and won, but it got old fast.
So I put my two weeks notice in and did it in such a way that my last shift would be a night shift where they had scheduled me to come in for a 4 hour shift later that day...
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I made it very clear to my manager that my last shift would be that night shift. The manager wasn't one who made schedules so he didn't notice anything was up.
Fast forward to 4:30pm-ish the afternoon after my last shift I get a call from McD's. The afternoon shift I was scheduled for was supposed to start at 4:00. It's b*tchy store manager.
"You know you're supposed to be at work right now?"
"Oh which job?"
"McDonald's! Your only job!"
"Actually, I no longer worker there. My last shift ended this morning. So and so has my uniform. I'll pick my last pay check up next week."
I heard from a different friend who did work afternoons that b*tch store manager was beet red and oh so pissed when I hung up on her. She also had to work the register during a busy dinner rush. While she was doing that, I slept in.
A few months later she was fired for theft. She had been stealing from employees by breaking into their lockers and messing with the store cameras to cover her tracks. It was found out when she was made store manager of a different location. Stuff started coming up missing at the new store while stuff stopped going missing at the one had I worked at.
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Whoops. That snip was just a hair too far....
Your first bad haircut probably made you want to die a little when you looked in the mirror. Imagine how the person cutting your hair must have felt. Although, maybe they didn't care at all, as evidenced by the bs excuse they gave you when you finished in the barber chair.